High 5 casino is a company that started as a gambler in 1995. Its main focus is to provide users with quality casino games that allow them to earn incredibly large sums of money. With many years of development and distribution and advertising itself, it has gained practical interest in 6 continents and 50 countries. The number of games available exceeds 300 pieces. The first online slot on the company’s website did not appear until 2002. And you can find out a bit more here:
- Collaborates with providers and partners such as Golden Nugget, IGT, Caesars, SG, AGS, Relaz Gaming, OryxGaming, PariPlay;
- Fully legal operations, which is ensured by having a license;
- Licensed by Malta Gaming Authority, number MGA/B2B/545/2018 issued on the 17th January 2019;
- Modern communication methods to deal with all incoming questions and problematic situations;
- The casino is renowned for having the largest library of slots, including those divided into “New”, “Online” and “Land Games” sections;
- Easy to use with just a few buttons, including the easiest navigation possible.
The design of the programme and its distinctive external features
In order to understand that you are on the right and official service, we suggest you study the external description of the service. At the very least this is also necessary to get to know the platform a little better. Based on this, see certain external features here:
- Going to the website, you will see a site with bright pictures and a purple-coloured emblem;
- Once you have logged in, a small window opens up in front of you with information about your personal account and its funding, games, and a link to the technical pages;
- Exploring the technical pages takes you to the black and gold coloured company website, which works solely from the perspective of providing you with information. Any action on it will only allow you to read about the functionality, but it has a purple “Start Playing” button that takes you back to the game window;
- The information is divided into sections, each with separate paragraphs;
- The sections are described at the top, with a more detailed breakdown of the meaning at the bottom;
- You will also find links to social media on either of the two information and game sites.
Creating an account and then high 5 casino login
Creating an account gives you access to all the functions. And the most important of these is just games. If you make one, you will be logged in automatically. Do you want to know the instructions? Read it here:
- On your phone or tablet, open your comfortable browser;
- In the search term, enter the company name and go to the official website;
- In the window that appears, click Create account;
- Choose the method: via Apple, via Google, via Facebook or username, password and mail;
- Confirm the action.
If you use the first three options, you will be able to log in automatically and literally everywhere. Including through the high 5 casino mobile app.
Deposit and payment transactions
The thing about US online casinos is that they use real money in the game. And how do they get onto the platform? By making a deposit online, of course. And how do you do that? Read here:
- Once you’ve registered or logged into the site, look at the top of the screen;
- Do you see a box with the amount? Click on it;
- You will see a currency offer bar in front of you;
- Choose the amount you are interested in and click on it;
- Specify the method of payment and enter the relevant details;
- Confirm your action.
There are currently 3 options available on the website and in the app: they are bank credit cards, PayPal, Skrill. Once the amount you have earned in your account is collected, when you click on the icon with it, you will also be able to select the withdrawal option and the method you are interested in.
High 5 casino slots and others games
As mentioned earlier, the company’s main focus in its activities is casino games. Their total number exceeds 300. With each of them both on the website and in the app. Therefore, we suggest that even before proceeding to the games, you study the sections and brief descriptions of each of them carefully, in order to make the task of selecting to a large extent easier. And remember that there are also online version games that work in real time. And you can find out more here:
- Spin Again 7s;
- Tokens of fortune;
- Ultimate Heist;
- Rainbow trinkets;
- Indiana bones;
- Workshop wonders;
- Buffalo canyon;
- Fishing for cash;
- Lucha Loot;
- Queen of the gods;
- Cannon cove and so on, with a minimum of 35 browser pages.
On the game screen, there are special sorting chips for easy selection. These include all games, favourites, popular, jackpot, simple to complex, complex to simple, alphabetical, normal search by name, most recently used.
Customer service and variability in problem solving
At the end of the review, we would like to tell you about the support section. Its main purpose is to get in touch with users and help them. The main purpose of the helpdesk is to get in touch with users and help them, but you can also make suggestions of any kind to improve the quality of the service. What kind of questions do people ask? See here:
- Problems with creating an account or logging in;
- Errors in making payments;
- Problems with the games;
- Suggestions for changes to the games or individual functions;
- Failure to receive penalties for various illegal actions;
- High 5 casino promo codes and other bonuses and so on do not work.
That said, this company’s user assistance service is one of the most unique in the world. After all, there is not just a section for this, but a whole centre. It includes all sorts of ways to contact and inform. And you can explore the details further down in the text.
Classic mail
The first and easiest way, understood by people of literally any age, is to send a letter to a company address. There are two departments that oversee such matters. The first is located at 1200 MacArthur Boulevard, Mahwah, NJ 07430. The second is located at SOHO The Strand Fawwara Building, Triq I-Imsida, Gzira – GZR 1401. Send a paper letter and expect a reply. This is usually the most popular way in terms of promotional correspondence or requests for co-sponsorship.
Contact telephone numbers
This method is suitable for those who would like their problem solved as quickly as possible. The classic way of contacting people is in English. There are two numbers available: +1 201-825-1711, +1 201-825-1711.
High 5 Help
This is a special section which you can access from the website by using the ‘Help’ button. You will see a section with separate boxes and clickable links. What’s so special about it? It contains answers to all the most popular questions you could ask, or users have already asked. All questions and answers are categorised by subject and meaning of the questions. So if you encounter any error you can initially look through this section and later, if no answer is available, deal with it in a different way.
Social media
The company has several official pages on well-known social networking sites. These include YouTube, Instagram, Facebook and Twitter. How can this help you when dealing with a dispute? Well, the answer is simple. Social media subscribers are the first to know when there are any new products, including updates to the app. To some extent, this gives them a head start on certain actions. For example, getting bonuses when a promotional programme is updated.
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